Shipping

 At  Leafy Haven., each artwork is individually handcrafted and carefully packed to reach you safely and beautifully. Please read below to understand our production and delivery process.

Processing Time

• All products are 100% handmade after you place your order.

• Standard production time: 5 – 10 business days (depending on design complexity).

• Once complete, your artwork is securely packaged and dispatched.

Note: Custom portrait or framed leaf carvings may require additional days for proof approval.

Shipping Time & Methods

We partner with reliable international and local couriers to ensure fast, safe delivery.

📦 Tracking Numbers are provided within 24 hours of shipment via email.

Packaging & Protection

• Each artwork is placed in a custom protective box or frame, wrapped with multiple layers for shock resistance.

• We use eco-friendly materials to protect both your art and the planet.

• Fragile items are clearly labeled and insured.

Order Tracking

Once your order ships, you’ll receive a tracking link by email or WhatsApp.
You can also check your order status anytime via “Track My Order” on our website.

Customs & Duties

• International orders may be subject to customs fees or import taxes depending on your country’s policy.

• These charges (if any) are the buyer’s responsibility.

• We will mark your parcel carefully to minimize such fees wherever possible.

Delays or Damage

While rare, external factors such as customs inspection or severe weather may cause slight delays.
If your package arrives damaged or is delayed beyond expectations, contact us immediately:

📧 Email: Xinggy3617026@gmail.com
📱 WhatsApp: +601164059818

We will arrange a replacement or compensation as per our quality guarantee.

Handcrafted with Care, Delivered with Love

Every leaf artwork is a symbol of time, patience, and precision.
We appreciate your understanding that true art takes time — and we promise it will be worth the wait.